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Gamification lessons for law firms

Gamification can be a strategic business tool for law firms, says Nigel Williams, Lexis Visualfiles Product Manager, LexisNexis Enterprise Solutions.

The concept of gamification – the use of gaming mechanics in non-game contexts to engage users in solving problems and increasing peoples' individual contributions – is starting to be used by organisations across sectors to improve business performance, stimulate innovation, enhance customer engagement and where needed drive transformational change in the way they operate.

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