Posted by | Nov 22, 2017

Many professions, from legal and accountancy to banking and insurance, are embracing new technology and change.

Posted by | Mar 14, 2017

Many lawyers consider client relationship management a tedious and time-consuming activity that distracts them from their core task of delivering top quality legal advice to clients.

Posted by | Nov 18, 2016

Firms often implement CRM systems to 'initiate' change in the way they manage client relationships, hoping that the new software alone will pump out new work.

Posted by | Aug 25, 2016

Often, law firm leaders and business development professionals are puzzled by why it’s so difficult for lawyers to develop client relationships.

Posted by | Jul 08, 2016

Time and again we’re told that lawyers need to be both technically agile and excellent business developers.