Typically, the deployment of CRM systems in law firms is driven by the marketing and business development (BD) departments. It makes sense – a CRM system is an indispensable tool for these functions, holding all the intelligence the professionals need to foster and harness relationships for the business.
Posted by Fiona Jackson | Dec 12, 2018
Data driven decision-making is the latest buzzword in the business world and for good reason.
Posted by Fiona Jackson | Apr 24, 2018
Fiona Jackson, Client Advisor for Lexis InterAction is back – after nearly two and a half years at Pinsent Masons LLP as the law firm's CRM Manager!