Posted by | Mar 29, 2019

Typically, the deployment of CRM systems in law firms is driven by the marketing and business development (BD) departments. It makes sense – a CRM system is an indispensable tool for these functions, holding all the intelligence the professionals need to foster and harness relationships for the business.

Posted by | Dec 19, 2018

CRM is widely regarded as being fundamental to building relationships, driven by business development and marketing goals.

Posted by | Dec 12, 2018

Data driven decision-making is the latest buzzword in the business world and for good reason.

Posted by | Apr 24, 2018

Fiona Jackson, Client Advisor for Lexis InterAction is back – after nearly two and a half years at Pinsent Masons LLP as the law firm's CRM Manager!

Posted by | Apr 01, 2016

Walking in users’ shoes is vital for maximising effectiveness

Posted by | Oct 21, 2015

Focusing data management efforts to support business aims