Posted by | May 23, 2019

In this relationship driven legal business, a managed leavers programme should be an intrinsic part of a law firm's CRM and business development programmes, but it isn't always the case.

Posted by | May 02, 2018

In this final run up to 25th May when the GDPR comes into force, the ‘compliance’ fervour is palpable in law firms.

Posted by | Jan 11, 2018

One of the questions posed at our 2017 Share event was: ‘Does InterAction meet your original business case?' 65% of respondents said it does, and 35% stated that it didn't, or that they didn't have InterAction in the first place.

Posted by | Jan 04, 2018

The clock is ticking – businesses need to actively start putting structures and processes in place so that come May 2018, they are in compliance with the GDPR.

Posted by | May 26, 2017

If you already have a feeling that you are drowning in data and wondering how you will manage it to demonstrate compliance with the new General Data Protection Regulation (GDPR) that is coming into force from May 2018.

Posted by | Jan 25, 2016

How high performing companies deliver superior KSI audit scores?