We’re with you every step of the way - gain maximum value from your investment with real world advice from our Client Advising Team.

When business transformation is on the agenda, so are technology investments. You'll want to be sure of making the right decisions, to drive your business forward and deliver the best return.

LexisNexis Client Advising Services are here to help. Our impartial advisors will work with you to understand what you want to achieve, and show how our software solutions will support your aims.

What’s more we'll continue working with you as your business strategy evolves, to ensure your investment keeps pace with new challenges and opportunities.

For us, it's a lifetime relationship.

Real advice for real business
We'll bring our real-world experience to the fore,
to help you achieve your business transformation goals.

Our Client Advising Team will provide objective advice you can count on, based on their:

  • Understanding of your business, and your challenges and ambitions
  • Insight into global trends
  • Perspective on your industry and what your peers are doing
  • Skilled use of tools based on industry metrics to assess what stage your business is at in its transformation lifecycle

Each member of the team brings real-world experience — they worked as lawyers, project managers, integration experts, business analysts, IT professionals and marketing specialists before joining LexisNexis Enterprise Solutions.

They'll combine that experience with their deep knowledge of our software, to help you implement the right solutions and optimise the outcomes for your business.

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How we work with you
Because they're focused on you, our client advisors will work with
you in the way that best meets your needs.

Our Client Advisors don't carry sales targets: their objective is to build a solid, long-term relationship with you.

At the start of your relationship with us?

We'll engage with you to understand what you want to achieve, and work out the most appropriate software to support you. We'll help you make the business case and break down any internal barriers to adoption.

Already experienced with our software?

We're on hand to help ensure it's optimised to keep supporting your evolving business strategy. We'll also tell you about new capabilities, and share your feedback with our developers.

"When it came to defining our new case and matter management system, the business and technical advice given by the Client Advising Team was invaluable in getting the best out of our investment."

Stacey Parkin, Operations Manager, Poole Alcock

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An integral part of your Lexis support network
Our Client Advising Team is just one part of the great support system you can call on.

We believe our Client Advising Services are a unique resource, here to help you drive transformation through alignment of your business, your software and your people.

Our Client Advisors work alongside your Relationship Manager and our Support and Professional Services Teams, to help ensure your LexisNexis solution delivers maximum value to your business today, and will continue to do so into the future.

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Meet the team
Meet the business and technical specialists who make up the Client Advising Team
at LexisNexis Enterprise Solutions.

Simon Farthing
Simon Farthing
Commercial and Marketing Director
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Simon Farthing
Commercial and Marketing Director

Simon leads the Go-To-Market (GTM) function at LexisNexis Enterprise Solutions with overall responsibility for the Sales, Business Development, Marketing, Sales Operations & Client Engagement Teams. Simon is responsible for ensuring that we develop and enhance our customer relationships and grow our presence within our chosen markets, helping our valued clients gain greater value from their investment with us.

Experience

Simon has been with LexisNexis for six years. He has worked on a number of key strategic client growth programmes leading our Client Engagement Team across the Enterprise Solutions portfolio. He has also acted as Global Account Director for some of our largest international clients. He is a qualifed Lawyer, Project Manager and Business Analyst. Simon has over twenty years’ experience in the legal services sector and spent many years of his career practicing law within a number of notable regional practices and subsequently headed IT, Development and Comms for a Top 100, 450 user Law Firm, in his time there implementing Visualfiles, Microsoft CRM, iManage, Bighand, Artiion and Aderant solutions, to name a few.

Other Hobbies/areas of interest

Simon is a competitive sailor, a technology addict, a motorsports enthusiast and enjoys spending time outdoors with his family.

Karl Southern
Karl Southern
Client Advisor, Technical
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Karl Southern
Client Advisor, Technical

In an IT career that has spanned well over twenty-five years, Karl has spent time in consultancy, operations, product management and solutions design. Particular areas of his expertise include integration, mobility, and exploiting information. Our clients do amazing things with our technology, and what Karl enjoys most about his role, is helping clients to unlock the potential of our software, so that they can achieve amazing things too.

Some of his colleagues have pointed out that he is a geek by nature due to his keen interest in all things technical. He takes this as a huge compliment. Outside of work, Karl likes to walk, albeit slowly; a pace he blames on frequent pauses to take photographs.

Shaun Denham
Shaun Denham
Client Advisor, Visualfiles
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Shaun Denham
Client Advisor, Visualfiles

Shaun Denham is Client Advisor at LexisNexis Enterprise Solutions. He has over 25 years’ experience in legal IT and finance and has held a variety of roles including Head of IT at Lupton Fawcett in Leeds. He has also worked at a number of legal software suppliers, with experience in various roles including Systems Developer, IT Manager, Product Manager, and Data Migrations Manager. As Client Advisor, he has a thorough appreciation of the IT needs of firms as well as the pressures they face in implementing solutions and optimising their functionality.

Outside of work, Shaun is keen on anything outdoors, but more recently fell running became his hobby of choice over football. At the same time, he still aspires to further his record of 45+ off-road marathons.

Find out more about Client Advising - call +44 (0) 113 226 2065 or email us:
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