When business transformation is on the agenda, so are technology investments. You'll want to be sure of making the right decisions, to drive your business forward and deliver the best return.
LexisNexis Client Advising Services are here to help. Our impartial advisors will work with you to understand what you want to achieve, and show how our software solutions will support your aims.
What’s more we'll continue working with you as your business strategy evolves, to ensure your investment keeps pace with new challenges and opportunities.
For us, it's a lifetime relationship.
Our Client Advising Team will provide objective advice you can count on, based on their:
Each member of the team brings real-world experience — they worked as lawyers, project managers, integration experts, business analysts, IT professionals and marketing specialists before joining LexisNexis Enterprise Solutions.
They'll combine that experience with their deep knowledge of our software, to help you implement the right solutions and optimise the outcomes for your business.
Our Client Advisors don't carry sales targets: their objective is to build a solid, long-term relationship with you.
At the start of your relationship with us?
We'll engage with you to understand what you want to achieve, and work out the most appropriate software to support you. We'll help you make the business case and break down any internal barriers to adoption.
Already experienced with our software?
We're on hand to help ensure it's optimised to keep supporting your evolving business strategy. We'll also tell you about new capabilities, and share your feedback with our developers.
"When it came to defining our new case and matter management system, the business and technical advice given by the Client Advising Team was invaluable in getting the best out of our investment."
Stacey Parkin, Operations Manager, Poole Alcock
We believe our Client Advising Services are a unique resource, here to help you drive transformation through alignment of your business, your software and your people.
Our Client Advisors work alongside your Relationship Manager and our Support and Professional Services Teams, to help ensure your LexisNexis solution delivers maximum value to your business today, and will continue to do so into the future.
"We have a dedicated Client Advisor with whom we communicate on a regular basis, to not only help us with ongoing issues, but also to plan future CRM-related business requirements."
Dave Rogers, Head of IT, Gresham Private Equity