Lexis® InterAction® Health Check Helps Farrer & Co Re-align CRM with Business Needs
Lexis InterAction Health Check helps Farrer & Co re-align customer relationship management with business needs.
Many of the firm’s lawyers are recognised by external commentators as leaders in their fields. Their standards are exacting, and clients value them for their professional excellence, broad perspective and practical solutions. It is no surprise, then, that the firm expects the best from its systems.
Farrer & Co is a longstanding user of CRM solution, Lexis InterAction.
Recently, the firm commissioned LexisNexis Enterprise Solutions to conduct a Health Check on the firm’s usage of InterAction. Olga Christofi, Digital Marketing Manager at Farrer & Co, talks to LexisNexis Enterprise Solutions about the value of the Health Check to the firm.