One for all

The business of legal technology is better when firms and providers are in it together, says David Espley at LexisNexis

We hear a lot in Briefing about the productivity-boosting power of collaboration – between business services departments and between firms and their clients – but another collaborative channel worthy of consideration is between firm and legal technology provider.

This, says LexisNexis UK technology director, David Espley, is the single biggest factor that could make a difference to one of a firm’s biggest potential competitive advantages (and challenges) – getting new systems used to their full potential.

“Vendors, IT departments and the people using the IT need to spend more time together working out what innovation looks like,” he explains. “At the moment, the balance between internal focus and exploring what technology could do (and is doing elsewhere) is skewed to the former – and it’s for the providers to manage to fix that.”

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