Amplifying the voice of the client in law firms

Research from LexisNexis showed 40% of clients indicated that the senior partners of the firm they instructed lacked a basic understanding of the client’s business and partner interactions were often superficial.

LexisNexis commissioned research from Judge Business School, University of Cambridge, to investigate what is at the heart of the law firm client disconnect – to access a copy of this free report please click here.