Lexis InterAction does a great job collecting contacts from contact repositories. InterAction IQ takes it to the next level by:
With business development depending on personal relationships, you have two fundamental contact management challenges:
Enter InterAction IQ. It's as simple as:
So everyone can spend less time on contact management — and benefit from more complete, more accurate contact data.
Besides identifying contacts reliably, InterAction IQ gleans clues about the level of client engagement from InterAction activities, calendar appointments across the firm, and frequency of email interactions. It turns this data into relationship scores that tell you:
While it mines email headers and signatures for contact information, InterAction IQ doesn't look at email subject lines or body content.
You can also allow staff to specify particular domains or contacts as private, preventing them from being added to InterAction and shared with others. So your legal professionals can protect privacy and privilege.
Firms using InterAction IQ find that this control, together with the insight provided when contacts are shared, goes a long way to breaking down internal barriers to sharing. A positive, reinforcing circle is then created (more sharing leads to better insights, which leads to people buying into more sharing...).
Ultimately, InterAction IQ encourages the firm to pull together to serve clients better and grow the business more profitably.