The New Normal – the LexisNexis Enterprise Solutions Blog
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Carissa Rafferty

Posted by Brian Taaffe | Sep 19, 2014

Over the last 10 years, there has been a rise in Business Intelligence (BI) tools for the legal market, and along with them, many consultants blogging about which BI/reporting systems are top – citing the ability to retain profits, consolidate reporting, report information from multiple systems, identify underperforming clients/lawyers, identify areas of growth, forecasting, actual vs budget and LPM….the list continues!

Tags: Business Intelligence, LexisOne

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Carissa Rafferty

Posted by Minesh Tank | Sep 15, 2014

Six key success factors for an effective CRM deployment

Tags: InterAction, Customer Relationship Management, Client Relationship Management, CRM

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Carissa Rafferty

Posted by Nicholas Bull | Sep 10, 2014

GUEST BLOGGER: Nicholas Bull, Systems Developer, Veale Wasbrough Vizards (VWV) offers 7 useful tips for developing with Lexis® Visualfiles™

Tags: Visualfiles, Case Management

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Posted by Frank Strong | Sep 02, 2014

Two employment attorneys from the same law firm were unknowingly pitching the same prospective client. The client, in the interest of keeping legal fees low, use each attorney’s respective proposal as leverage to negotiation lower rates.

Tags: InterAction, Client Relationship Management, Customer Relationship Management

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Paul Bierton

Posted by Simon Farthing | Aug 28, 2014

Even if you are complying with the Data Protection Act in accordance with the letter of the Act have you considered how you handle your files and the information in them in accordance with your professional and ethical obligations to your clients? Can anyone in your practice see anything at any time?

Tags: Visualfiles, Case Management

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Posted by Brian Taaffe | Aug 21, 2014

As the billable hour (as a fee structure) weakens and clients continue to demand value-based pricing, legal project management (LPM) appears to be sparking the interest of many law firms.  They see LPM as a way of ensuring accurate cost budgeting and profitable pricing. Elementary to developing profitable pricing is the complete understanding of service delivery processes and the cost of service…

Tags: Business Intelligence, LexisOne

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