The Team – Support your team to remain effective and in touch with client needs with an easy-to-use system that boasts an intuitive interface and improved communication tools to drive case progress.
Tech Development Team – Ensure software development is at the forefront of your firm’s technology adoption. Work with a system that not only integrates seamlessly with existing technology but inspires continuous improvement, so that every member of the team is working as efficiently as possible, with the tools they need.
Senior Leaders – Lead from the top with intelligent reporting, with improved visibility of costs, team productivity and automated processes that increase client service levels whilst improving business growth and profitability.
Clients – Increase the speed of service and quality of work, whilst keeping costs transparent and nurturing the growth of client satisfaction and business reputation.
As the leading case management software for the insurance claims management industry, Visualfiles™ is designed to help define the focus of the sector and build a firm foundation of compliance amidst ever-evolving regulations. We encourage clients to adopt a growth mindset, implementing software that prioritises business needs, whether that be increasing the volume of cases staff can manage, reducing the time taken to complete case transactions or ensuring a consistent approach is applied and adopted, across the business.
Don’t just take our word for it, claims management companies, insurers and fleet management organisations such as EDAM Group use Visualfiles™ to streamline their services, drive costs down and adapt to opportunities and regulations without compromising on service or increasing costs, leading to a more profitable future for claims management.
Taking a wider look at the industry, the LexisNexis® Bellwether report 2023 cites 81% of respondents believe attracting new business will be a challenge in the next 12 months, while 79% of small to mid-law firms are predicting a similar challenge in regards to client retention. This highlights that it is more important than ever to cultivate any opportunity that can help expand business prospects whilst keeping costs down.
Lexis® Visualfiles™ gives you access to software that can help you reduce resources and time spent on each case so that it can be distributed across the business. By unlocking the power of automation, you can scale up your activities and focus on providing clients with an efficient and memorable customer experience – for all the right reasons.
Integrate predetermined workflows quickly and efficiently, making minor changes to adapt to your specific organisation’s processes. If you’re under pressure to deliver results, we can offer a faster return on investment by adopting an ‘plug in’ solution that when used correctly will:
Our RPA workflows help legal firms like yours, to capture and interpret applications. Whether that be to process a transaction, manipulate data, trigger responses, or communicate with other digital systems. Lexis® Omni’s legal technology platform allows you to remove the unnecessary hassle and helps you when dealing with:
“In the space of a few weeks, we created an entirely new business model with Lexis® Visualfiles™."
“There are several big wins for us. Foremost, the flexibility of the Lexis® Visualfiles™ technology is phenomenal. We are applying the solution to our credit hire business with the same ease as another traditional firm would for legal case and matter management... Lexis® Visualfiles™ is genuinely scalable and easy to develop whilst being incredibly powerful.”
"We are a rapidly growing company - we have grown to £88 million turnover in a very short space of time and this trend will continue. Lexis® Visualfiles™ is genuinely scalable and easy to develop whilst being incredibly powerful. Having undertaken a review of the market we took the view that its capabilities go well beyond its competitors.”