Insights, News & Events

Is the 'Value' of Your CRM System Proven?

CRM as a business discipline is well established today with the numerous options for the technology available to customers – and rightly so, consumer choice is important. As organisations explore these options, astute business sense demands that they invest in a system whose ‘value’ is proven and one that is ‘right’ for their firm.

Why IT Projects Fail? Quite Simply, Due to a Lack of Measurement

Law firms have historically been at the forefront of technology adoption as they have strived to make business gains from IT in the form of efficiency and productivity, all of which present the promise of profitability and bottom-line enhancements to these organisations.

The Journey to Agile

LexisNexis Enterprise Solutions (LNES) began its Agile transformation back in 2015 when we first started developing the cloud-based version of LexisOne.

15 October 9000

Cultural Change for Successful CRM Adoption – Three Simple, Diligent Steps

It's widely acknowledged across industries that while technology is imperative for smooth business operation and competitive advantage, an organisation's culture can be one of the biggest inhibitors to its adoption.