The Personal Injury market has experienced fundamental change and you must ensure you are in line with the evolving regulations and able to adapt quickly to remain competitive.
The UK Government announced changes to the personal injury claims process, which will affect the amount of compensation claimants receive.
Official information on the Law Society website state that the changes will include:
The above changes indicate that more personal injuries will be treated as small claims, which means that the cost of doing business and getting a case through will reduce the business margins significantly.
Customers include DWF, Capsticks, DAC Beachcroft, Hugh James, MTA Solicitors, Greenwoods Solicitors, Carpenters Solicitors, Scott Rees & Co, and AXA Claims. They operate Lexis Visualfiles for a wide variety of activities including, claimant and defendant PI, catastrophic injury, industrial disease, RTA, Uninsured Loss Recovery, FNOL & rehabilitation.
With Lexis Visualfiles you can optimise almost any personal injury process to help you save time and money, use resources more effectively, and provide client service excellence.
Designed for rapid implementation, the out-of-the-box Lexis Visualfiles Accelerators will help you quickly make any business process more efficient in terms of performance, productivity and profitability. You can always scale up and out whenever your needs change, building onto existing structure and workflow to any area of your business — including legal operations, project management, human resources, complaints handling, customer relationship management, and many others. Customisation training can be included in the package to help you adapt to sudden market changes easier and faster.
In addition to the comprehensive, out-of-the-box features, many firms use Lexis Visualfiles to deliver matter inception and case tracking, integrated scanning, e-billing, automated bulk importing of matters, online client reporting, and the use of ‘robots’ to carry out any repetitive elements in a matter.
VisualRobot™, the robotic process automation (RPA) workflow from Lexis Visualfiles, provides automated intelligence functionality within the personal injury claims industry. The VisualRobot can make a number of existing processes - such as document creation and searching - faster without the need for human intervention, which helps lawyers focus on things that matter the most: their clients. Lexis Visualfiles is the technology to meet your exact requirements because it can be customised to suit your business's specific needs - you or LexisNexis® consultants can intuitively build your individual solutions based on the available templates.
Benefits of using the VisualRobot™ for personal injury claims:
Using the VisualRobotTM for personal injury lawyers can now help legal firms capture and interpret applications for processing a transaction, manipulate data, trigger responses, and communicate with other digital systems real-time, without any hassle, human error, or any day-to-day business disruption.
“There are several big wins for us. Foremost, the flexibility of the Lexis Visualfiles technology is phenomenal. We are applying the solution to our credit hire business with the same ease as another traditional firm would for legal case and matter management. Additionally, we are a rapidly growing company – we have grown to £88 million turnover in a very short space of time and this trend will continue. Lexis Visualfiles is genuinely scalable and easy to develop whilst being incredibly powerful. Having undertaken a review of the market we took the view that its capabilities go well beyond its competitors.”
