We believe that when a new piece of software is in place and has been thoroughly tested, it is the time to start experiencing a new and improved way of working. The only piece of the puzzle missing is passing the right training and knowledge onto the different teams within the organisation.
An effective training program increases user adoption, improves client satisfaction and grows revenue for your bottom line – and we are here to support you with all of these and more.
We have supported numerous Top200 legal firms and professional services with our expertise of the legal market and the technology used to maximise productivity and profit through training. We have a range of training and coaching services for developers, administrators, business analysts and end users.
Our approach gives any legal firm using LexisNexis® case and matter management software the flexibility to choose what you need, when you need it, including how many sessions you want to break it down into. This way you maximise staff productivity and efficiency whilst encouraging personal development for your in-house teams.
Flexible training options – online or on-site, our LexisNexis® training services expert will take you through all the different areas of your new case and matter management system. Whether you need an overview of the features and functionality or more in-depth training, there are great training packages in place to support your learning, whether you are a developer, administrator, business analyst or end-user.
Bespoke training options – some of the Top 200 legal firms we work with need bespoke training in the software, especially when it comes to integrations with existing organisational systems. Using our experience and knowledge, we are able to develop bespoke software training sessions to get you up to speed and make the most out of your legal tech software investment.
LexisNexis® Champions training – another cost effective way to increase user adoption and invest in the professional development of the legal firm’s staff is our unrivalled LexisNexis® Champions training. We will up-skill a nominated member, or members, of your team, so they are equipped to train your staff at a time that suits your organisational objectives.
Materials and support – to help all trainees get the most out of their training, we make sure that all collateral available is sent for your reference. Not only does this help the team to get to grips with the new case and matter management system and have something to refer back to, it also forms part of the internal training and upskilling of the team. Further videos and materials are also provided in our client portal, which will be available to the team after training.
By implementing a Best of Breed system like Lexis® Omni and Lexis® Visualfiles™ not only will you have access to support from the Professional Services team at all levels; but you will also have the only scalable solution in the market that responds faster to sudden market changes, adapts business needs and supports business growth both short-and long-term.
When you raise a ticket, it goes directly to our Support team, who will step in to take a look at the problem for you. If an issue is not a quick fix, our advanced support service will provide you with in-depth telephone, email, and remote assistance, which you can track and update online.
We can also support you with access to our LexisNexis® Professional Services team, who can help with discussion and discovery of any additional functional requirements that you need to help you meet your organisational and operational objectives.
The right partner in helping you deliver service excellence anytime, anywhere.
Read moreWhen business transformation is the agenda, your LexisNexis® client engagement services are at your service.
Read moreDriving change from within and adding value to your organisation top-down by working smarter.
Read moreThe right partner in helping you deliver service excellence anytime, anywhere.
Read moreWhen business transformation is the agenda, your LexisNexis® client engagement services are at your service.
Read moreDriving change from within and adding value to your organisation top-down by working smarter.
Read more