Posted by Simon Farthing | Aug 28, 2014
Even if you are complying with the Data Protection Act in accordance with the letter of the Act have you considered how you handle your files and the information in them in accordance with your professional and ethical obligations to your clients? Can anyone in your practice see anything at any time?
Posted by Simon Farthing | Aug 12, 2014
Nobody likes complaints, or at least no one that I’ve yet met. They take up chargeable time and they challenge our reputation, we would like them to go away as quickly as possible but are we are missing a trick?