Posted by | Jan 07, 2019

You start your agile transformation. Multidisciplinary teams are created. Ceremonies are arranged and followed dogmatically. Metrics are derived from the teams around throughput or burndown. User stories, automated tests, frequent releases – you name it

Posted by | Dec 21, 2018

While the legal technology sector is ablaze with buzzwords such as innovation, blockchain, Artificial Intelligence (AI), machine learning, deep learning and most recently, Robotic Process Automation (RPA), it's telling that on scratching the surface there appears to be limited understanding of what these terms/technologies mean and how their adoption can help law firms operationally – in real terms.

Posted by | Dec 19, 2018

CRM is widely regarded as being fundamental to building relationships, driven by business development and marketing goals.

Posted by | Dec 14, 2018

For the longest time, the LexisNexis Client Advisors have been explaining to the InterAction community that the number one key to success is something that on the surface seems obvious and simple, but which very few firms actively devote much time to actually doing - i.e. keeping their existing clients.

Posted by | Dec 14, 2018

The year is fast approaching its end, and as traditionally is the case not a shop can be passed, or a restaurant visited that isn’t immersed in the sound of an 80’s Christmas Pop classic or covered in an industrial volume of tinsel.

Posted by | Dec 14, 2018

Both business development (BD) and marketing teams recognise the value of CRM individually, but there is a need for meaningful cross-functional engagement between the two disciplines and your CRM team which often is lacking when it comes to campaigns and initiatives.