Posted by Paul Jones | Jan 07, 2019
You start your agile transformation. Multidisciplinary teams are created. Ceremonies are arranged and followed dogmatically. Metrics are derived from the teams around throughput or burndown. User stories, automated tests, frequent releases – you name it
Posted by Nigel Williams | Dec 21, 2018
While the legal technology sector is ablaze with buzzwords such as innovation, blockchain, Artificial Intelligence (AI), machine learning, deep learning and most recently, Robotic Process Automation (RPA), it's telling that on scratching the surface there appears to be limited understanding of what these terms/technologies mean and how their adoption can help law firms operationally – in real terms.
Posted by Paul Tilling | Dec 14, 2018
For the longest time, the LexisNexis Client Advisors have been explaining to the InterAction community that the number one key to success is something that on the surface seems obvious and simple, but which very few firms actively devote much time to actually doing - i.e. keeping their existing clients.
The year is fast approaching its end, and as traditionally is the case not a shop can be passed, or a restaurant visited that isn’t immersed in the sound of an 80’s Christmas Pop classic or covered in an industrial volume of tinsel.
Posted by Zoe Uddgren-Young | Dec 14, 2018
Both business development (BD) and marketing teams recognise the value of CRM individually, but there is a need for meaningful cross-functional engagement between the two disciplines and your CRM team which often is lacking when it comes to campaigns and initiatives.