Posted by | Apr 23, 2018

Until recently, when you thought of a chatbot, you probably thought of something relatively simple – another format for that automated Interactive Voice Response (IVR) that you’ve heard on the phone.

Mohammed Hussain
Tags: Visualfiles

Posted by | Mar 26, 2018

Despite the numerous benefits of being on the current version of software – i.e. advanced security, latest functionality and so on – why do some firms choose not to upgrade?

Shaun Denham
Tags: Visualfiles

Posted by | Feb 13, 2018

"Shaun Denham, Visualfiles Client Advisor has produced this unique script 'blog' for Visualfiles users to help them understand the efficiency of workflows within their business.

Posted by | Feb 09, 2018

We recently published new research based on a survey of Heads of Conveyancing in firms across England and Wales, on the implications of the proposed requirement by the Competition and Markets Authority (CMA) that law firms should be more transparent on their legal costs and service quality.

Posted by | Jan 05, 2018

At the recent Legal Marketing Association Regional Conference, we gained some insight on effective collaboration between marketing and IT to advance strategic firm projects.

Posted by | Jan 04, 2018

The clock is ticking – businesses need to actively start putting structures and processes in place so that come May 2018, they are in compliance with the GDPR.