Welcome to the 'New Normal' Blog

A huge congratulations to Janet Day – with her career in the legal sector spanning over 40 years – she is the recipient of NetLaw Media's 'The Lifetime Achievement Award' for 2018.

Law firms are big on technology deployments, and rightly so. However, often technology investments are driven by the 'perceived' needs of the organisation; and recently by the lure of new technologies – AI, chatbots, blockchain and such.

Law firms have historically been at the forefront of technology adoption as they have strived to make business gains from IT in the form of efficiency and productivity, all of which present the promise of profitability and bottom-line enhancements to these organisations.

2018 will most likely be known by many organisations the 'Year of GDPR'.

Objectives and Key Results (OKR) is a framework that is widely used by many large organisations as a management methodology. Organisations like Google even claim that OKRs have enabled the company to grow many times over.

It's easy to get distracted by unnecessary detail and elaboration in our day to day working lives and lose focus on the problem that we're trying to solve, and why we're trying to solve it.