Posted by | Jul 24, 2018

Customer experience sits at the heart of LexisNexis Enterprise Solutions (LNES) and the appointment of Simone Shell as Customer Engagement Champion is another concrete step in this direction.

Posted by | Aug 25, 2015

The culture of an organisation represents the collective behaviour of individuals and is often described as ‘the way we do things around here’. It’s the way people in the organisation behave, think and interact...