Welcome to the 'New Normal' Blog

There's a reason why 'change' has remained a hot topic in business – it can be overwhelming, isn't bereft of risk, typically has significant Capex or Opex associated with it, and its management can be challenging.

Following on from part one of this blog, here we look at how we moved forward to optimise performance, following an enlightening retrospective session.

You start your agile transformation. Multidisciplinary teams are created. Ceremonies are arranged and followed dogmatically. Metrics are derived from the teams around throughput or burndown. User stories, automated tests, frequent releases – you name it

While the legal technology sector is ablaze with buzzwords such as innovation, blockchain, Artificial Intelligence (AI), machine learning, deep learning and most recently, Robotic Process Automation (RPA), it's telling that on scratching the surface there appears to be limited understanding of what these terms/technologies mean and how their adoption can help law firms operationally – in real terms.

A huge congratulations to Janet Day – with her career in the legal sector spanning over 40 years – she is the recipient of NetLaw Media's 'The Lifetime Achievement Award' for 2018.