Posted by Loreen Jamieson | May 23, 2019
In this relationship driven legal business, a managed leavers programme should be an intrinsic part of a law firm's CRM and business development programmes, but it isn't always the case.
Posted by Steve Zangari | May 14, 2019
Steve Zangari has taken the helm at LexisNexis InterAction for EMEA and Asia Pacific. As Commercial Director, he is playing an instrumental role in enabling the organisation to achieve its growth ambitions, of course, but more crucially he is dedicated to helping clients derive the most value from their software investment.
Typically, the deployment of CRM systems in law firms is driven by the marketing and business development (BD) departments. It makes sense – a CRM system is an indispensable tool for these functions, holding all the intelligence the professionals need to foster and harness relationships for the business.
Posted by Paul Tilling | Mar 15, 2019
User satisfaction has always featured highly as a metric for LexisNexis InterAction and one of the tools that we have historically used to gather feedback has been the InterAction Key Success Indicator (KSI).
It's 2019 and a Happy New Year to you. As always, January is used to regroup, consider what goals you want to achieve in the coming year and begin making plans, both personally and professionally, to execute them. I know I am.