Simply Conveyancing’s Recipe for ‘Continuous Improvement’ Success – LexisNexis Visualfiles + a Partnership Approach to Vendor Relationships
Investment in LexisNexis Visualfiles at Simply Conveyancing is underscored by the firm’s mantra of ‘continuous improvement’. For a firm that’s scaling rapidly both organically and through acquisition – embedding advanced case management capability is critical for business efficiency, profitability and growth.
Furthermore, with the amount of data the firm generates, technology must sit at the heart of the operation to enable a data-driven approach to business, which is now indispensable in today’s remote and hybrid working environment. Simply Conveyancing offers a range of specialist legal services – encompassing everything from buying and selling, remortgages, lease extensions and equity release through to transfer of equity.
Open heart surgery
Simply Conveyancing moved to Visualfiles in October last year. Illustrating the enormous importance and success of this endeavour, Paul Tennant, CIO, Simply Conveyancing, highlights, “Essentially we performed open heart surgery on the business by replacing our incumbent case management system with Visualfiles. And yet, despite the complex nature of this project, the roll out was smooth and relatively painless. This is entirely down to the fact that we took the pain upfront, rigorously testing workflows and proactively looking for issues, so that when the transition actually happened, there was minimum fuss. And that’s exactly what happened. Our success is a real testament to the dedication of the teams of both our organisations working together as one to achieve the same goal.”