Legal Practice Management - Tough Analysis
Simon Farthing, Commercial and Marketing Director, LexisNexis Enterprise Solutions, says accurate problem analysis ensures technology adoption down the line
Several years ago, after moving from practicing law to trying to innovate it, I was sat in a requirement gathering session with end users in my firm. We were to define a departmental solution, to hear their challenges and opportunities. I was excited, I knew we could help, we just needed to know where we could have most impact. The problem was that the person I really needed to get on board was glued to his Blackberry. It wasn’t his fault, he, like most busy lawyers had a day job that needed doing. Due to his lack of engagement he actually found change happening to him rather than being an agent of that change.
Read Simon Farthing's article featured in the June edition of LPM magazine, and access the full magazine here.