Gamification lessons for law firms
Gamification can be a strategic business tool for law firms, says Nigel Williams, Lexis Visualfiles Product Manager, LexisNexis Enterprise Solutions.
The concept of gamification – the use of gaming mechanics in non-game contexts to engage users in solving problems and increasing peoples' individual contributions – is starting to be used by organisations across sectors to improve business performance, stimulate innovation, enhance customer engagement and where needed drive transformational change in the way they operate.
