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Infographic: 5 Steps to Improved Conveyancing Customer Experience article image

Infographic: 5 Steps to Improved Conveyancing Customer Experience

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The average length of time of a property transaction from instruction to completion is 133 days. With the property completion fall through rate rising due to conveyancing delays, we have the power to make positive change through process automation.

But how?
With property transactions cited high in the list of “most stressful” life events on account of the extraordinary levels of emotional and financial investment these transactions demand, conveyancers can improve communication, reduce delays and improve customer experience by adopting a case management technology platform to:

5 steps to improved customer experience in the conveyancing sector

About the Author:


Jess joined our Marketing team in 2023. Equipped with an English Language and Literature degree, and almost 10 years’ experience in marketing; her most recent role being Digital Content and Creative Marketing Lead for a global manufacturer, Jess has hit the ground running, busying herself with redesigning the website as well as developing the Go to Market Strategy for our new solution, Lexis® Everyfile.

A driven and versatile team player she loves to get stuck in. From graphic design to PR, to copywriting, to forming sales and marketing strategies, no day is the same - which suits her perfectly!

Outside of work, Jess likes to keep active and is a keen gym enthusiast – with a mere three different gym memberships to her name. She loves spending time with her family and friends as well as travelling the world and reading a good book, preferably in the sun.

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