Management Matters
Consolidation amongst practice and case management system suppliers and the impact that this has had on law firm clients.
Iris with multiple acquisitions (Videss, AIM, Mountain, Opsis and Alpha Law), Thomson Reuters (Elite, Pilgrim, FWBS) and Lexis Nexis (Visual Files/Solicitec and Axxia). This obviously unsettled the market has caused
delays in delivery of products and a diminution of customer care and has allowed the independents to flourish (SOS, DPS, Proclaim).
