Winning Hearts & Minds
The best way to gain law firm buy-in for customer relationship management
“CRM, as a discipline, facilitates the use of rich relationship intelligence to make critical business decisions”
“CRM, as a discipline, facilitates the use of rich relationship intelligence to make critical business decisions”
Laura Wood, Client Advisor at LexisNexis Enterprise Solutions,explores the changing landscape of conveyancing,…
David Parry, Client Advisor at LexisNexis Enterprise Solutions, looks at some practical opportunities to introduce…
Many firms face a ‘missing middle’ problem — capturing key matter data alongside lawyer knowledge and knowhow,…
Law firms’ technology decisions are often influenced by those of their competitors, either to try and stay ahead…
