EDAM Group Invests in Visualfiles as its Platform of Choice for Innovation

LONDON, U.K., 11 February, 2020 – The UK’s largest privately owned credit-hire and post-accident services provider, EDAM Group, is investing in the workflow and case management system, LexisNexis® Visualfiles™, as the organisation’s technology platform for growth. Visualfiles will underpin EDAM Group’s business environment with a single technology platform across its service offerings including credit hire, credit repair and personal injury. With more than 400 staff using the Visualfiles solution for day-to-day operations, the Group will realise significant time efficiencies and cost savings while scaling the business for growth.

EDAM Group’s application of case and matter management principles for credit hire and post-accident services represents a truly innovative approach to business management.

Explaining EDAM Group’s business rationale for deploying Visualfiles, Phil Wood, Group IT Director, said, “There are several big wins for us. Foremost, the flexibility of the Visualfiles technology is phenomenal. We are applying the solution to our credit hire business with the same ease as another traditional firm would for legal case and matter management.

“Additionally, we are a rapidly growing company – we have grown to £88 million turnover in a very short space of time and this trend will continue. Visualfiles is genuinely scalable and easy to develop whilst being incredibly powerful.  Having undertaken a review of the market we took the view that its capabilities go well beyond its competitors.“

All Visualfiles related product development will be undertaken in-house, which will deliver the ability to quickly enhance capability to meet rapidly evolving market needs.

Wood, added, “We will make substantial savings in staff training costs. There is no longer a need to constantly upskill staff exclusively for different technology systems. The power of Visualfiles is such that it drives continual improvement and will enable our developers to routinely and incrementally develop the solution to meet new business requirements. That’s how easy it is to enhance application functionality within Visualfiles.”

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